Rental Agreement
PRELIMINARIES
This Rental Agreement governs your rental with PartyRentals.US Inc. (“we,” “us,” or “PRUS”). By accepting this Agreement, you (“Client”) agree to rent the equipment listed on your invoice according to the terms below.
BOOKING, PAYMENTS AND REFUNDS
Full payment is required to confirm your booking. If you cancel:
• More than 3 days before delivery: 50% cancellation fee
• Within 3 days of delivery: 100% cancellation fee Once equipment has left our warehouse, no refunds will be issued. You are responsible for payment of all rented items and any damages, losses, or changes caused by you or your guests.
RENTAL DELIVERY
Delivery is available on orders of $500 or more (excluding delivery fees).
CLIENT RESPONSIBILITIES
When your order is delivered, you or your representative must inspect the equipment in person and sign to confirm receipt and acceptance of responsibility.
If any items arrive damaged or unusable, you must notify us in writing before your event begins. Failure to do so means you waive any right to refunds or credits. No changes or exchanges are allowed after delivery.
PRUS RESPONSIBILITIES
We are not responsible for delays caused by traffic, accidents, weather, or acts of God. Delivery times are estimates only and not guaranteed.
Equipment descriptions may vary slightly due to manufacturing differences. We may substitute items with similar functional equipment at our discretion.
ACCEPTABLE RENTAL USAGE
You may not sublease, re-rent, or loan the equipment for payment.
YOUR RESPONSIBILITIES FOR DAMAGED EQUIPMENT
If any equipment becomes unsafe or damaged during use, stop using it immediately, notify us right away, and take reasonable steps to prevent injury or further damage until we take it back.
LOSS, DAMAGE AND DESTRUCTION FEES
You are responsible for the full replacement cost (at retail value) for any lost, damaged, or destroyed equipment. We may allow repair costs instead of replacement at our discretion.
A $50 service fee will be charged for each damaged item, including intentional modifications (stapling, gluing, nailing). You will also be billed for excessive cleaning.
CHARGES AND EXTENSIONS
Rental rates are charged in 24-hour periods (except Friday deliveries). To extend your rental, you must request it in writing and receive our approval. Overtime rates apply unless we waive them for Friday-to-Monday extensions.
AFTER THE RENTAL
You must return all equipment in the same condition as received. This includes:
• Rinsing silverware, glassware, and dishware clean of food and debris
• Returning clean linens free of stains, burns, or wax, properly bagged
• Packing all items back in the original crates and positions If the equipment cannot be picked up as scheduled due to your condition, you must return it to our warehouse yourself and may be charged extra fees.
POST-RENTAL ACTIONS
Within two business days after pickup, we will send you an invoice for any missing or damaged items. If missing items are not located within 24 hours of notice, we will charge the credit card you provided.
LEGAL
You agree to indemnify and hold PRUS harmless from any claims, damages, or losses related to the use, transport, or handling of the equipment. You are responsible for all related costs, including legal fees.
Any disputes will be resolved through binding arbitration in Kings County, New York, under the rules of the American Arbitration Association.
If any part of this Agreement is found invalid, the rest remains in effect under New York law.
By accepting this Agreement, you agree to all terms and conditions. These terms apply to all PRUS invoices, even if the invoice does not list them separately.
